Hotel software that wins more direct bookings
A booking engine on your website, a front desk that knows every room, and housekeeping that updates itself.
What slows hotels and guesthouses down
The problems we hear most often, and the ones custom software fixes first.
OTAs take a big cut of every booking
Guests book through portals because your website cannot take a booking.
Room status lives in someone’s head
Reception calls housekeeping to ask which rooms are ready.
Overbookings across channels
Updating availability on each portal by hand leads to clashes.
What we build for you
Pick the modules you need now and add the rest later. Everything shares one login and one set of data.
Direct booking engine
Live rates and availability on your website with online payment.
Front desk
Check-in with ID capture, folios, extensions and check-out billing.
Room and housekeeping
Room status board and a housekeeping app for staff.
Restaurant and room service
Charges posted straight to the guest folio.
Channel sync
Availability and rates kept in step with booking portals through a channel manager.
Guest messages
Confirmation, directions and review requests on WhatsApp.
Connects with
- Channel managers
- Razorpay and UPI
- Google Hotel Ads (via partner)
An honest comparison
Ready-made apps are cheaper to start. Custom software pays off when your process, growth or integrations do not fit a template. We will tell you which suits you.
| Feature | Custom by Craft Presence | Ready-made app |
|---|---|---|
| Fits your exact process | ||
| No per-user or per-terminal monthly fees | ||
| You own the code and the data | ||
| Connects to Tally, WhatsApp, printers and your tools | ||
| Changes when your business changes | ||
| Lower cost on day one | ||
| Ready to use the same day |
How we work with you
A clear process, a fixed scope and no surprises on the invoice.
Free consultation
A call to understand how your business runs and what has to change.
Written quote
Scope, price and timeline in writing before any work starts.
Build with weekly demos
You try working screens every week and steer as we go.
Launch and support
We go live, train your team and stay on for updates.
Bring in the customers too
Software runs the business. These services fill it.
Hotels and guesthouses: common questions
Still unsure? Ask us anything in the quote form and we reply within one working day.
Can my website take bookings directly?
Yes. A booking engine on your site takes payment and updates availability at once.
Will it sync with booking portals?
Yes, through a channel manager connection, so a room sold anywhere closes everywhere.
Is it suitable for a 10-room guesthouse?
Yes. Small properties get a lighter setup that is quick for one person to run.
Can guests check in faster?
Yes, with pre-arrival forms and ID upload before they reach the desk.
Get a quote for your hotels software
Share a few lines about your project. We reply within one working day with next steps and a free written quote.