Clinic software that gives doctors time back
Online appointments, patient history, prescriptions, billing and reminders in one system your front desk and doctors can actually use.
What slows clinics and hospitals down
The problems we hear most often, and the ones custom software fixes first.
The waiting room is the queue system
Walk-ins and calls collide, and patients wait without knowing their turn.
History is in paper files
Past prescriptions and reports are hard to find during a five-minute consultation.
Follow-ups are forgotten
Patients miss review visits and vaccinations because nobody reminds them.
What we build for you
Pick the modules you need now and add the rest later. Everything shares one login and one set of data.
Appointments and tokens
Online booking, walk-in tokens and a live queue screen for the waiting area.
Patient records
History, allergies, vitals and documents per patient, searchable in seconds.
E-prescriptions
Templates per doctor, printed or sent on WhatsApp in the clinic’s format.
Billing and packages
Consultation, procedure and package billing with receipts and day closing.
Lab and pharmacy
Test orders, report upload and an in-house pharmacy with stock.
Reminders
Automatic WhatsApp and SMS reminders for appointments and follow-ups.
Connects with
- WhatsApp and SMS
- UPI and card payments
- Lab equipment exports
- Google Business Profile booking
An honest comparison
Ready-made apps are cheaper to start. Custom software pays off when your process, growth or integrations do not fit a template. We will tell you which suits you.
| Feature | Custom by Craft Presence | Ready-made app |
|---|---|---|
| Fits your exact process | ||
| No per-user or per-terminal monthly fees | ||
| You own the code and the data | ||
| Connects to Tally, WhatsApp, printers and your tools | ||
| Changes when your business changes | ||
| Lower cost on day one | ||
| Ready to use the same day |
How we work with you
A clear process, a fixed scope and no surprises on the invoice.
Free consultation
A call to understand how your business runs and what has to change.
Written quote
Scope, price and timeline in writing before any work starts.
Build with weekly demos
You try working screens every week and steer as we go.
Launch and support
We go live, train your team and stay on for updates.
Bring in the customers too
Software runs the business. These services fill it.
Clinics and hospitals: common questions
Still unsure? Ask us anything in the quote form and we reply within one working day.
Is patient data kept private?
Yes. Access is by role, data is encrypted in transit and backed up, and we follow India’s data protection law.
Can patients book online?
Yes, from your website, a WhatsApp link or Google, with slots per doctor.
Does it suit a single-doctor clinic?
Yes. We build only the parts you need, and add more as you grow.
Can it handle multiple branches?
Yes, with shared patient records and reports per branch.
Get a quote for your clinics software
Share a few lines about your project. We reply within one working day with next steps and a free written quote.