Privacy policy

Last updated 6 November 2026. This page covers the website craftpresence.com. The City Street apps have their own privacy policy inside the apps.

What we collect

When you send the enquiry form we receive your name, email, phone number if you give it, the service you chose and your message. We do not use advertising cookies or tracking on this website.

Why we use it

Only to reply to your enquiry and, if you become a client, to run the project with you. We never sell or share your details for marketing.

How long we keep it

Enquiries that do not become projects are deleted within 12 months. Client records are kept as long as the law requires for invoices and contracts.

Your rights

You can ask us to show, correct or delete the details we hold about you, under India’s Digital Personal Data Protection Act, 2023. Send the request through the enquiry form and choose “Something else”.